Shipping policy

ocessing Time

Orders are typically processed within 1–2 business days. Custom-made or personalized orders may require additional processing time.

Shipping Time

After your order has been processed, delivery typically takes 8–13 business days.

Please note that delivery times are estimates and may vary due to factors outside our control, including carrier delays, weather conditions, holidays, or customs-related delays.

Shipping Costs

Shipping costs are calculated and displayed at checkout before you complete your purchase.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking information. You can use this information to follow your package's progress.

Delivery Issues

If your package is delayed, damaged, or appears to be lost in transit, please contact us at info@violaacrylic.com  and we will be happy to assist you.

Incorrect Shipping Information

Please make sure your shipping address is correct before completing your order. We are not responsible for delays or additional costs resulting from an incorrect or incomplete shipping address.

By placing an order with Viola Acrylic, you acknowledge and agree to the shipping terms outlined above.